Cancellation Policy

At AddonTrip, we understand that travel plans can change unexpectedly. This Cancellation Policy explains the terms and procedures that may apply when a customer wishes to cancel a flight reservation or travel-related booking made through our website. By using our services, you agree to the conditions outlined below.

General Cancellation Terms

All cancellation requests are subject to the fare rules, booking conditions, and policies established by the airline or travel service provider associated with your reservation. Cancellation eligibility and applicable charges may vary depending on the type of ticket purchased.

How to Request a Cancellation

Customers who wish to cancel a booking should contact our customer support team as soon as possible and provide the necessary booking details. Cancellation requests will be processed according to the rules and requirements of the relevant airline or supplier.

Airline Rules and Restrictions

Each airline maintains its own cancellation policies, restrictions, deadlines, and penalties. Some tickets may allow cancellations with applicable fees, while others may be partially refundable or completely non-cancellable depending on the fare conditions.

Cancellation Fees

Cancellation fees may be imposed by airlines, travel suppliers, or other service providers. In addition, service fees, administrative charges, or booking assistance fees collected by AddonTrip may be non-refundable unless otherwise required by applicable law.

Voluntary Cancellations

When a customer chooses to cancel a booking for personal reasons, the cancellation will be subject to the fare rules associated with the purchased ticket. Any applicable airline penalties, supplier charges, or administrative fees may be deducted from eligible refunds.

Airline-Initiated Changes or Cancellations

If an airline cancels, delays, reschedules, or significantly modifies a flight, customers may be offered alternative travel arrangements, travel credits, or refund options in accordance with the airline's policies and applicable regulations.

Partially Used Reservations

Bookings that have already been partially used may be subject to special airline rules and restrictions. Refunds or credits associated with unused portions of a ticket will depend on the specific fare conditions and supplier policies.

Last-Minute Cancellation Requests

Cancellation requests submitted close to the departure date or after the scheduled departure time may be subject to additional restrictions and may not qualify for refunds, credits, or future travel benefits.

No-Show Policy

Failure to appear for a scheduled flight without prior cancellation may result in the loss of the ticket value and cancellation of remaining travel segments, subject to the airline's terms and conditions.

Processing Time

Once a cancellation request has been submitted, processing times may vary depending on the airline, travel supplier, payment provider, and the complexity of the booking. Customers will be informed of the outcome when available.

Travel Documents and Eligibility

Customers remain responsible for ensuring that all travel documents, identification requirements, visas, and entry permissions are valid prior to travel. Cancellation requests resulting from missing documentation may be subject to supplier restrictions.

Force Majeure Events

Cancellations resulting from extraordinary circumstances such as severe weather, natural disasters, government actions, public health emergencies, or other events beyond reasonable control will be handled according to the policies of the airline or travel provider involved.

Policy Updates

AddonTrip reserves the right to amend, modify, or update this Cancellation Policy at any time without prior notice. Any changes will become effective upon publication on this website.

Contact Us

If you have questions regarding a cancellation request or need assistance with an existing booking, please contact the AddonTrip customer support team and we will be happy to assist you.